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Frequently asked questions
Answers to the most common questions about Hobby Market Pro. If your question isn't asnwered here, just reach out. We'll get you an answer ASAP.
Contact usHow can I create an account?
You can create an account by visiting our plans page. Signing up early provides access to discounted membership rates and exclusive perks.
Is there a free trial?
We do not offer a free trial. If you’d like an inside view of the marketplace before you subscribe, you can also book a call with us or view the demo.
Do buyers need a membership to access the marketplace?
Yes, Hobby Market Pro is a business-to-business marketplace. A membership ensures access to wholesale pricing, significantly lower than eBay or other platforms.
Are there guides on how to use the platform?
Yes, you can find all of our guides here with an easy search option for support.
Can I book an appointment to ask questions?
Yes! Early adopters can book a live Q&A session with the founders via Google Meet. Book a call here.
I signed up but didn’t receive a verification email. What should I do?
Verification emails go to the email you used during checkout. Check your spam folder. If you still don’t see it, contact us.
Is there an annual subscription option?
Yes! Annual options are available at a 10% discount. You can view them here.
Where can I stay updated on platform development?
Regular updates are shared on Discord, YouTube, and our website. Check out our platform development video.
What are Hobby Market Pro’s Terms of Service?
You can find our terms of service here.
Are there offer fees?
No, we do not charge fees for sending offers or counter offers.
How are fees charged?
Fees are charged from your subscription method and automatically deducted once a payment has been confirmed. Cancellation fees are also charged to the subscription payment method on file.
What are the benefits for sellers?
Sellers can move large quantities of products efficiently with lower commission fees compared to other platforms. The focus is on bulk transactions rather than single-box sales.
Do I need to own a Local Card Shop (LCS) to join?
No, but you must be a registered business in your state. The platform is designed for business-to-business wholesale transactions.
Are there transaction fees?
Yes. There are fees on transactions. More details are available on our plans page.